Dell Recruitment Drive For Freshers From 19th to 23rd Feb 2018. This is a support process, aspirants should be willing to work in rotational 24/7 shift environment transportation will be provided by Dell. All the aspirants needs to have good communication and excellent problem solving skills. The recruitment process will be Group Discussion, written test, face to face interview. Practice Dell Previous Placement Papers To clear Dell Written Test successfully.
Walkins For Freshers At Dell GurgaonFor The Position Of Associate. Candidates with minimum graduation are eligible to attend the drive , Under graduates with minimum of 12 months of International Voice experience or 24 months domestic voice experience are eligible to participate in the drive.
|Job Role||Technical Support Associate|
|Salary||Best In The Market|
Responds to customer service inquiries regarding company products, features and/or services. Maintains ownership of customer issues directing customer to the appropriate agent when required. Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s). Works with various departments to meet maintenance services sales goals through constant process alignment. Works with customers and/or distributors to understand and document customer issues. May be involved in pre or post-sales or both.
Maintains ownership of customer issues until problem resolution
May be responsible for pre-sales and post-sales service to customers
Identifies and dispatches available resources based on needed expertise, customer dynamics and employee skill set to provide on-site customer support.
Acts as a liaison between the customer and manufacturing, sales, technical support and financial services
Works under limited supervision with little direction from management and adheres to administrative policies and escalation procedures.
- Good telephone etiquette skills
- Knowledge of products, customer, service, policies and procedures , Good computer skills
- Working effectively with other teams and departments
- Problem solving skills
- Organizational skills, Time management skills & Communication skills
- Any Graduate/Post Graduate may apply.
- 10+2 must have 1 year of international calling experience/2 years of domestic experience
Don't Miss The Below Opportunities:
- 0-5 years of experience
- Relevant experience from Customer Service is an added advantage
Dell Walk-in Details:
Walk-in Date: 19th to 23rd Feb 2018
Interview Time: 2pm Onwards
Related Freshers Jobs:
Dell, No 12/2-A, 13/1-A,
Â Divyashree Greens,
Inner Ring Road,
Bangalore - 560071