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Infosys Recruitment Drive For Freshers On 7th February 2018.





Infosys Recruitment Drive For Freshers On 7th February 2018. Infosys Hiring Freshers and Experienced Graduates For The Position Of Technical Support Associate. Infosys Recently Released a Notification To Hire Freshers and Experienced In Jaipur Location. Openings For Freshers In Infosys. Graduates who are willing to attend this Drive needs to have minimum graduation in the required field. Aspirants needs to have good communication skills along with excellent analytical and reasoning ability.


This is a direct Walk-in Drive so, you don't have to apply for this position. You can directly attend the drive at the below mention address on the below mentioned dates. The recruitment process will be like written test and face to face interview. 


Company NameInfosys
QualificationBE,B.Tech,BCA,B.Sc,
B.Com,BBA,Any Graduate
Experience0 - 2 years
Job LocationPune
Job RoleTechnical Support
SalaryBest In The Market
IndustryBPO / Call Centre / ITES
Websitewww.123freshersjobs.com


Job Description:

  • The Universal Agent is responsible for  customers related queries. Provide basic Customer service. Uniiversal Agent is also responsible for providing first class support for non-technical & account management inquiries and escalations coming from business customers. 


Desired Profile:

  • Holds a college degree in any stream. 
  • Excellent communications skills (Written and spoken)
  • Willing to Work in 24/7 shifts
  • Willing to work for International voice process
  • Any graduate /PG (Freshers 2017 batch with no backlogs)
  • Work location - Pune

Job Details:

  • Job Title: Customer Voice Support, Tech Support 
  • Domain: Voice, Customer Service, Tech Support !! 
  • Shift: Rotational
  • No. of Positions: Multiple
  • Company: Infosys BPM Ltd.
  • 0 months to 24 months experience
  • Work Location: Pune

SKILLS: 

  • Strong written and verbal communication skills
  • Good PC skills. 
  • Good customer convincing skills


  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills

CORE ACTIVITIES: 

  • Receive and resolve inbound customer support queries via a phone queue or web tickets.
  • Handle and resolve customer queries via inbound phone calls, emails or web chat.
  • Provide support on non-technical & account management inquiries
  • Maintain awareness of competitive activity and opportunities for product development
  • Support tasks include interpreting contractual obligations, invoices, process adherence, customer migrations, and site administration functions. 
  • Utilize other the customer service skills efficiently.
  • Research and resolve customer inquiries for the various products and services .
  • Effectively articulate necessary customer and non-technical information to customers in a simple and concise manner.
  • Must meet or exceed individual performance goals and metrics focused on providing customer support.

Don't Miss The Below Opportunities:




Note:

  • Kindly Mention "DS Bhavana" on top of your resume as reference before submitting during interview;
  • Kindly carry 1 Govt. ID proof along with your resume;

Infosys Walk-in Details:

Walk-in Date: 7-Feb-18 

Interview Time: 10:30 AM till 02:00 PM

Related Freshers Jobs:




Interview Venue: 

Infosys BPM Ltd
45-B Wing, Kapila Towers, Behind Dr. Batra,
Ambedkar road near Pune RTO & Railway Station,
Pune 411001 









 
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